Open enrollment is coming up quickly, and HR departments everywhere are gearing up for another stressful round of paperwork, deadlines, and of course, never-ending employee support.
Traditionally, open enrollment is inefficient. You know the drill, but let’s review how operationally frustrating this time of year can be. First there are the endless forms for employees to fill out. Then the HR team has to scan or fax the forms to the broker for review.
Whoops, the broker found an error, which he send to you, and now it’s back to the employee for corrections.
Then to payroll, where you’ll be using spreadsheets and forms to find the right amount to be deducted from an employee’s paycheck.
Finally, carriers are alerted through a variety of platforms—mail, faxes, email, web forms—you name it.
But of course, that isn’t the end. Next comes the record maintenance. Each and every time there’s a change, you’re back in the middle of the paperwork.